Terms of service

Last updated 11 November 2026

These terms apply when you use TX PDF Studio (the “service”), provided by TX LLC (“TX”, “we”). By starting a trial, buying a plan or using the service you agree to them.

1. Your account

Keep your password private and turn on 2-step sign-in. You are responsible for what happens in your account. One account is for one person; don’t share logins. A team plan gives each person their own login, added by the team admin, up to the number of seats paid for.

2. Plans, trials and payment

• Plans are billed monthly or yearly, in advance, by card through Stripe. Prices are shown on the Plans page.
• New subscriptions start with a 7-day free trial. If you don’t cancel before the trial ends, your card is charged for the plan you chose.
• Your plan renews automatically until you cancel. You can cancel anytime from Account › Manage billing; your plan stays on until the end of the period you paid for.
• Upgrades start straight away and Stripe charges the difference for the rest of the period. Downgrades and cancellations take effect at the end of the period.
• Payments are not refunded for partly used periods, except where the law requires it or we decide otherwise. If something went wrong, contact us.
• Prices may change; we’ll tell you at least 30 days before a change affects your renewal.

3. Your documents

Your documents remain yours. We use them only to provide the tool you chose: many tools run entirely on your device; working copies sent to our server are deleted straight after processing. If My documents is on (it can be turned off), the files you open and make are kept encrypted for 30 days after you last open them, then deleted. Signature requests and review links are stored encrypted until they finish, expire or you delete them. AI features send the document’s text to our AI provider to answer you.

4. Acceptable use

Don’t use the service for anything unlawful, to infringe others’ rights, to send spam or malicious files, or to overload or attack it. We may suspend accounts that do.

5. Availability and changes

We work to keep the service available and accurate, but it is provided “as is”. Conversions can differ from the original (for example when a font is not available), and AI answers can be wrong, so check important documents. We may improve or change features.

6. Liability

To the extent the law allows, TX is not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim.

7. Ending

You can stop using the service and cancel at any time. We may end or suspend the service for an account that breaks these terms or doesn’t pay.

8. Contact

Questions about these terms: info@tinkextra.com.